In this dissertation we develop a framework that combines data mining, statistics and operations research methods for improving real-time decision support systems in healthcare. Our approach consists of three main concepts: data gathering and preprocessing, modeling, and deployment. We introduce the notion of offline and semi-offline modeling to…

Describes the concept of an integrated environment which allows managers to evaluate and measure the performance of computer based information systems. Both system efficiency evaluation and user interaction evaluation are addressed, and MADAM, a system currently operational at the University of Southwestern Louisiana, is briefly described.…

This research was undertaken to discover the relation among the objectives of various levels of a school district. The research was limited to the high school, school district staff, and board of education. A modification of the Delphi process was used to elicit objectives. Once the objectives were developed, they were classified by central theme…

This guide is intended to assist states and service delivery areas (SDAs) in addressing the new oversight responsibilities and opportunities stipulated by the Job Training Partnership Act (JTPA) with respect to implementing net impact evaluations. The following topics are covered in the individual chapters: the objectives and major provisions of…

The Total Quality Management approach is used as a framework for a discussion of methodological issues related to diversity in higher education, including classification of race and ethnic information, data aggregation, and use of several key indicators (access to college, persistence, and student progress). (MSE)