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Download full textKaewrattanapat, Nutthapat; Wannapiroon, Panita; Nilsook, Prachyanun – International Education Studies, 2023
This paper presents the conceptual framework, value chain model and the system architecture of intelligent student relationship management based on cognitive technology with conversational agent for enhancing student's loyalty in higher education. The purposes were to synthesize the conceptual framework and apply it to develop the value chain…
Descriptors: Artificial Intelligence, Management Systems, Student College Relationship, Technology Uses in Education
Singsungnoen, Kittisak; Wannapiroon, Panita; Nilsook, Prachyanun – Higher Education Studies, 2021
The purposes of this study were to 1) develop of Smart Human Resource Planning System within Rajabhat Universities and 2) study the results of official performance evaluations of academic staff with Smart Human Resource Planning System within Rajabhat Universities. The samples included 8 system development experts via purposive sampling and 94…
Descriptors: Foreign Countries, Universities, Human Resources, Systems Development
Phuengrod, Siriluk; Wannapiroon, Panita; Nilsook, Prachyanun – Higher Education Studies, 2021
The objectives of the study were as follows: (1) to study of the component of the student relationship management system process with intelligent conversational agent platform, (2) to design the student relationship management system process with intelligent conversational agent platform, and (3) to evaluate the student relationship management…
Descriptors: Management Systems, College Students, Artificial Intelligence, Technology Uses in Education
Srikong, Mathuwan; Wannapiroon, Panita; Nilsook, Prachyanun – International Education Studies, 2023
This research was undertaken by synthesizing theories, documents, textbooks, research articles, and related academic articles relating to the wisdom repository management process. The objective is to present a system architecture and develop a knowledge management system which culminates in a repository of crystallized intelligence with a…
Descriptors: Knowledge Management, Management Systems, Archives, Medical Students
