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Veterans' Employment and Training Service: Proposed Performance Measurement System Improved, but Further Changes Needed. Report to the Chairman, Committee on Veterans' Affairs, House of Representatives.
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Nilsen, Sigurd R. – 2001
The General Accounting Office (GAO) reviewed the performance measurement system of the Department of Labor's (DOL's) Veterans Employment and Training Service (VETS), which administers programs and activities designed to help veterans obtain employment and training assistance. The GAO review focused on the following items: VETS' proposed…
Descriptors: Accountability, Comparative Analysis, Data Collection, Employment Services
Managing for Results: Using Strategic Human Capital Management To Drive Transformational Change. Testimony before the National Commission on the Public Service.
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Walker, David M. – 2002
The General Accounting Office (GAO) examined the effectiveness of using strategic human capital (HC) management to drive transformational change in federal agencies and reported on its own implementation of a new competency-based performance management system. First, the potential impacts of the following three broad HC reform opportunities to…
Descriptors: Accountability, Adult Education, Change Strategies, Competence