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Sims, Serbrenia J., Ed.; Sims, Ronald R., Ed. – 1995
The 11 essays in this book address the issue of whether total quality management at institutions of higher learning offers the same benefits and promises as it does in other sectors. Titles include: (1) "Toward an Understanding of Total Quality Management: Its Relevance and Contribution to Higher Education" (Ronald R. Sims and Serbrenia…
Descriptors: Administrative Change, Administrative Organization, Change Strategies, Educational Assessment
