A project management system for organizing requests from multiple departments and controlling the workload of the development/maintenance computer staff is described. Practical solutions to deciding project priorities, determining time estimates, creating positive peer pressure among programing staff, and formalizing information requests are…

A visit to American University's Department of Computer Services is summarized. Administrative systems in use and currently in production are described and a productive application of "structured walk-throughs" for systems design, computer programs, procedures, and documentation is discussed. (MLW)

An overview of the options and opportunities postsecondary institutions should consider when developing plans for student aid automation is provided. The role of automation in the financial aid office, interfaces with institutional and external systems, alternative approaches to automation, and the need for an institutional strategy for automation…

The findings of a CAUSE survey of institutions of higher education that are either currently using or have used a database management system are presented. In addition to demographic information, other issues addressed are: management implications, systems concepts, systems development, personnel, operational considerations and prospects for the…