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Burgar, Paul – Research in Higher Education, 1994
A Total Quality Management (TQM) approach to enforcing an admissions rule was taken in one master's degree program in lieu of punishing students for infraction. Prevention became possible only after TQM techniques revealed the causes of rule violation. Follow-up shows no new rule infractions for several academic terms. (MSE)
Descriptors: Administrative Policy, Admission Criteria, Case Studies, Cheating
Peer reviewed Peer reviewed
Palmer, Barbara H. – Research in Higher Education, 1996
A study explored quality assessment and accountability in Dutch university education. The national system of quality assurance and various models used successfully to implement it are described, and the range of apparent effects and influences of quality assurance on Dutch higher education are examined. Comparison is made with American higher…
Descriptors: Accountability, College Outcomes Assessment, Comparative Education, Educational Assessment