Examines four aspects of administrative software systems implementation that college and university administrators need to understand to avoid implementation pitfalls. These include: (1) system complexity, (2) dangers of customization, (3) documentation, and (4) real costs. (DB)

This pamphlet discusses the original rationale for university systems, points out some of the problems existing because of the definition of that rationale, and proposes a new responsibility for university systems and a new challenge for their leaders. The pamphlet affirms that the system chief executive officer (CEO) and board of governors are…

This publication introduces a series of pamphlets describing the principles, purposes, and applications of the Management Organization Systems Technique (MOST), an eclectic management system which draws from many sources of data and integrates them specifically for vital management needs. In the MOST approach, five subsystems--planning, data…

A methodical, goal-oriented system for identifying and correcting the weaknesses of institutional management without undermining that institution's strengths and general character is described. The program, developed by the United Negro College Fund, is called the Integrated Systems Approach to Improving Management. (Author/MLW)

The study shows that positive changes in understanding organizational goals and expectations, performance, communication, interpersonal relationships, and other benefits appear to be associated with the application of management by objectives (MBO) within a university setting. (Author/WM)

This document conceptualizes the university as a living social system with technical, managerial, service, and institutional subsystems that have specialized goals. The document discusses models of university compliance systems--the compliance of university participants in different models such as formal, semiformal, and informal. In developing…

Three intervention schemes for diagnosing management development needs are examined: one for formal management systems, one for management training to accompany such systems, and the third examining different institutional change strategies. The general management development model is derived from research on developing institutions. (MSE)

Improved management systems can be developed for colleges and universities if assumptions are correct and a well-defined process is used. A life-cycle approach is suggested whose subsystems and implementation at Augsburg College, a small private liberal arts institution, are described. (LBH)

The arrival of the Total Quality Management (TQM) approach in higher education has brought both support and skepticism. Although consultants are busy selling tool-driven, seven-step workshops, it is not yet clear what the academic version of the approach will be or how it will evolve. (MSE)

Southeast Regional Data Center (SERDAC) has an operational Information Documentation and Control System that provides the documentation and control necessary for SERDAC to implement an organizational data base to support its many applications. (Author)

This pamphlet represents the third in a six-part series describing the Management Organization Systems Technique (MOST), developed at Wayne County Community College, whose purpose is to determine the goals and objectives of a college and to assist in their attainment and evaluation. The information sub-system is designed to collect, process and…

The methodology is reviewed and recommendations offered regarding alternative administrative structures. A more systematic study of the literature is advocated, along with the establishment of a reference group of administrators to act as advisors to the research team. The research must be focused on more than one department. The systems approach…

Chronicles development and implementation of a performance-management system for nonfaculty employees at Wittenberg University (Ohio). The initiative featured principles of continuous quality improvement. Seven key lessons learned are presented for other institutions, including selection of the design team, changing the status quo, defining and…

The University Task Force on Planning and Budgeting, established through the board of regents of the university, designed and tested a system for institutional planning and budgeting. This pilot planning document addresses the background for planning and budgeting, the university's mission, planning assumptions made, the instruction program,…

An outcomes orientation is examined as the dominant focus for formulating improvements in a college's planning, management, and evaluation (PME) system. Outcomes are seen as individual (produced by college personnel or students), program related, or institutional. An outcomes orientation to PME has the advantages of relating to the quality of…