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Tannock, James D. T. – European Journal of Engineering Education, 1991
Examines practical applications for the suitability of two different approaches to quality management within engineering education. One utilizes quality systems standards as typified by a specific industrial process that ensures an effective production system. The other applies the notion of total quality management emphasizing a process of…
Descriptors: Course Content, Curriculum Development, Educational Quality, Engineering Education
Office of Personnel Management, Washington, DC. – 1992
This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM…
Descriptors: Adult Education, Course Content, Curriculum Development, Educational Needs