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Peer reviewedStape, Christopher J. – Performance Improvement, 1999
Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…
Descriptors: Critical Thinking, Decision Making, Improvement Programs, Management Systems
Mitroff, Ian – 1997
Ways in which to identify the correct problems to solve thereby avoiding the misappropriation of time, talent, and resources are presented. The text is divided into 3 parts: "The Foundation for Smart Thinking,""How to Solve the Right Problems," and "Systems Thinking for the Systems Age." The chapters under these headings are: Chapter 1, "The…
Descriptors: Administration, Case Studies, Critical Thinking, Decision Making
