One college faculty member's experiences in applying Deming management theory to his business courses to improve instruction are discussed. Key issues in the Deming philosophy are outlined, course changes based on them are described, and outcomes are examined. Suggestions are offered for overcoming institutional and ideological barriers. (MSE)

Contents include an introduction to information systems (basic concepts and life-cycle); development of an information system (design, implementation, testing, and conversion); operation (evaluation and maintenance, quality control, and economics); and case studies of such systems at the New University of Lisbon, Bath University, Laval University…

Examines practical applications for the suitability of two different approaches to quality management within engineering education. One utilizes quality systems standards as typified by a specific industrial process that ensures an effective production system. The other applies the notion of total quality management emphasizing a process of…

In introductory physics courses at the Pennsylvania State University, student preparation outside class was inadequate to meet course needs. The plan-do-check-act cycle of the Total Quality Management approach was successfully used in this situation to evaluate instructional changes and help balance increased student assignments with increased…

The nature of changes occurring in professional degree programs, resulting from environmental factors such as societal change, competition, and advancing technology, is examined. Focus is on accounting and engineering at the baccalaureate level, business and law at the graduate level. Application of Total Quality Management to curriculum…

This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM…