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Sagnak, Muhittin; Kazancoglu, Yigit; Aksoy, Murat – Journal of Education for Business, 2019
Due to the rapid changes in technology, there have been dramatic changes in manufacturing systems and techniques in almost all industries. In this sense, higher education institutions have become more important as they play a key role in ensuring the labor force in the industry. In the present study, the research streams for operations management…
Descriptors: Higher Education, Correlation, Organizational Effectiveness, Management Systems
Herman, Jerry J. – School Business Affairs, 1993
Total Quality Management (TQM) is a helpful tool to assist boards and administrators in improving schools. However, to leap into the quality movement without broad-based support and a critical mass of believers is risky. Presents 20 questions to answer before deciding to initiate TQM. (MLF)
Descriptors: Decision Making, Elementary Secondary Education, Management Systems, School Administration

Fisher, James L. – Educational Record, 1993
Although the Total Quality Management (TQM) system offers an admirable goal and offers promise of organizational improvement, the process it recommends is not a panacea and may only forestall the conflict inevitably arising from decision making, individual accountability, and organizational change. The approach is being abandoned by some. (MSE)
Descriptors: Accountability, Change Strategies, College Administration, Conflict Resolution

Dooris, Michael J.; Teeter, Deborah J. – New Directions for Institutional Research, 1994
Total Quality Management methods can build on conventional performance indicators to enhance their usefulness in monitoring and improving quality and effectiveness in higher education institutions. Experience with these methods at colleges and universities, particularly in several academic and administrative areas at Pennsylvania State University,…
Descriptors: College Administration, College Outcomes Assessment, College Planning, Decision Making
Chamberlain, Don; And Others – Business Officer, 1994
College administrators often overlook the valuable assistance than can be provided by the college internal audit unit as they implement principles of total quality management. This unit is in a good position to conduct performance audits of departments and programs, the results of which can provide meaningful information to assist in…
Descriptors: Accounting, College Administration, College Outcomes Assessment, Decision Making
Cope, Robert; Sherr, Lawrence – 1991
This publication offers suggestions for improving management so that organizations, especially further education institutions, will be more effective. The conceptual bases for the book are three "tool chests": strategic thinking, speedy decision, and total quality improvement. Chapter 1 clarifies strategic planning and provides case…
Descriptors: Business Administration Education, Continuing Education, Decision Making, Educational Administration
Freed, Jann E.; And Others – 1997
This digest, based on a larger report of the same title, summarizes principles for improving quality in higher education institutions. Emphasis is on the effect of the principles when they are used holistically to create a culture of academic excellence. The quality principles are based on the conceptual framework of total quality management (TQM)…
Descriptors: College Outcomes Assessment, Decision Making, Educational Quality, Efficiency

Broughton, Valerie J. – New Directions for Institutional Research, 1993
Experience with implementation of Total Quality Management at the University of Minnesota-Duluth office of institutional research illustrates how tools alone will not produce desired changes if variation in team members' management styles are not taken into account. The team's capacity to accommodate individual differences is critical to success.…
Descriptors: Case Studies, College Administration, Cooperation, Decision Making
Freed, Jann E.; And Others – 1997
This report provides a comprehensive review of quality principles in higher education and proposes that, when used holistically and systematically, the quality principles, also known as total quality management and continuous quality improvement, can create a culture for academic excellence. After an introduction, the first section explains the…
Descriptors: College Outcomes Assessment, Decision Making, Educational Quality, Efficiency

Norris, Brian – South African Journal of Higher Education, 1996
Based on experiences with affirmative action and subsequent management of diversity at five research universities in the United States, a model for strategic management of diversity in South African technical institutes is outlined. The model has six components: organizational culture; organizational/environmental change; Total Quality Management…
Descriptors: Affirmative Action, Change Strategies, College Administration, Cultural Pluralism