The trend toward market orientation and related business strategies in higher education is examined in the Australian context, particularly in relation to changes in institutional administration such as coordinated decentralization and to the Total Quality Management movement. (MSE)

Educators' response to the quality assessment and assurance provisions in Estonia's proposed higher education reform law is discussed. It is argued that copying the ready-made standards of Western European countries is not realistic or appropriate. Institutionalized attitudes about vocational education are also examined. (Author/MSE)

Explores the key benefits and costs of implementing Total Quality Management (TQM) in student affairs. Discusses the experiences of early innovators and uses specific criteria to analyze TQM. Outlines effects on financial aid, costs, goal achievement, time and resource commitment, long-term focus, leaders as models, and clarity of mission. (RJM)

Entrepreneurial universities (nontraditional institutions that provide instructional services in alternative formats at multiple locations) face a variety of challenges as they attempt to incorporate quality assurance and improvement strategies. The development of these institutions; the resistance they face within academe; and the processes they…

Central Queensland University (CQU) is a highly complex institution, combining campuses in Central Queensland and distance education programs for Australian domestic students with Australian metropolitan sites for international students and a number of overseas centres, also for international students. In common with many other universities, CQU…

The National Association for Industry-Education Cooperation (NAIEC) creates an approach for school system improvement that combines the necessary standards for achieving mileposts of the Baldrige Quality Criteria and the International Organization of Standardization (ISO) 9000 Standards for Education. Together, the Baldrige Criteria and ISO…

Polish higher education is no longer a driving force for social and economic change. Barriers to reform include funding, staffing, and inefficient management. It has become necessary to enhance the role of private institutions, increase age participation, and increase income through commercialization of services. Needs include greater…

This paper examines how the concepts of strategic planning, assessment, and Total Quality Management fit together and relate to one another in the field of higher education. Central to the explanation of how these topics are related is the Japanese philosophy of Kaizen, a driving force behind the quality improvement movement in that country. The…

This final report describes the Inclusion through Transdisciplinary Teaming (ITT) project, which provided support to personnel working in schools, child care centers, and Head Start programs as they designed and provided services that included young children with disabilities and their families. During its 3 years of outreach, ITT project staff…

The nature of changes occurring in professional degree programs, resulting from environmental factors such as societal change, competition, and advancing technology, is examined. Focus is on accounting and engineering at the baccalaureate level, business and law at the graduate level. Application of Total Quality Management to curriculum…