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Bae, Sang Hoon – Quality Assurance in Education: An International Perspective, 2007
Purpose: The study seeks to examine the relationship between the implementation of the ISO 9000 quality management system and educational outcomes of schools, measured by student achievement on the state-mandated tests and school attendance rates--graduation rates, in the case of high schools. Design/methodology/approach: The study was conducted…
Descriptors: Standards, Quality Control, Educational Quality, Outcomes of Education

Reese, Andy C.; Mobley, Mary F. – Innovative Higher Education, 1996
Principles of quality management, focusing on defect prevention rather than correction, were applied to the design of a graduate biomedicine course in immunology. The principles require clearly stated course mission and objectives, numerous intermediate steps to achieving objectives, immediate feedback on student performance, and immediate…
Descriptors: Behavioral Objectives, Classroom Techniques, College Instruction, Course Organization
Muffo, John A.; Krallman, John D. – 1992
This paper examines how the concepts of strategic planning, assessment, and Total Quality Management fit together and relate to one another in the field of higher education. Central to the explanation of how these topics are related is the Japanese philosophy of Kaizen, a driving force behind the quality improvement movement in that country. The…
Descriptors: Change Strategies, College Administration, College Outcomes Assessment, Comparative Analysis