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Direct linkFresen, J.W.; Boyd, L.G. – International Journal of Educational Development, 2005
This study investigates the quality assurance of web-supported learning and may be considered a self-evaluation exercise of the e-learning design and production unit at the University of Pretoria, South Africa. While the 'quality' discourse and the 'e-learning' discourse are topical, there is little evidence of research projects which attempt to…
Descriptors: Foreign Countries, Management Systems, Internet, Feedback
Fresen, Jill – International Journal on E-Learning, 2007
This article reports on a case study of the e-learning production unit at the University of Pretoria, South Africa. Phase 1 of the study, completed in 2003, was the design and development of a process-based quality management system for web-supported learning (WSL) using a basic ISO 9000 approach (University of Pretoria, 2003). The second phase,…
Descriptors: Teaching Methods, Foreign Countries, Comparative Analysis, Management Systems
