Pressures from both outside and inside the institution are making it imperative that community colleges improve their ability to document and articulate the outputs and impacts of their programs. This document addresses itself to this issue and to the problems associated with measurement of outcomes in postsecondary education. An approach taken by…

Guidelines, based on an analysis of currently successful work measurement systems found in 10 different Federal agencies, are presented for the development of standards and the use of these data for work measurement. The guidelines were developed in response to significant problems many Federal agency headquarters and staff managers were…

Educational accountability is treated as a philosophy and as a means of introducing system into an educational enterprise. The philosophy of accountability is discussed as to the demand for accountability, the possibility of using accountability as a political tool, the promise made by accountability and whether the promise can be kept, difficult…

The General Accounting Office (GAO) reviewed the performance measurement system of the Department of Labor's (DOL's) Veterans Employment and Training Service (VETS), which administers programs and activities designed to help veterans obtain employment and training assistance. The GAO review focused on the following items: VETS' proposed…