Offers a conceptual framework for organizational development consultation, through a brief definition of the process, with attention given to the systems approach. The consultation process is described, and a brief statement about consulting in business and higher education settings is included. (Author/JEG)

Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…

Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…

Many distance training case studies identify distance training leadership as bottom-up, whereas much of the literature suggests a need for strategic, top-down approaches. With change management as an overarching framework, approaches to sustaining distance training that originate at different levels of the organization are explored. Special…

Guidance is provided to organizational personnel in establishing a means for assessing the effectiveness of a new performance appraisal system. (TA)

Three intervention schemes for diagnosing management development needs are examined: one for formal management systems, one for management training to accompany such systems, and the third examining different institutional change strategies. The general management development model is derived from research on developing institutions. (MSE)

Examines the integration of a systematic in-house certification framework and outlines an evaluation model to validate and justify certification as a performance management tool of value to organizations and individuals. Discusses the six elements of effective competency certification programs: competency analysis; training for certification;…

The management development program should respond to diagnosed needs of current and relevant data; the man responsible for it must have a variety of skills, and be able to gather data, analyze it, and intervene in the management process at the right moment with the right methods. (Author)

The Office of Health Services Education and Research at Michigan State University has clarified the functions of planning, organization, coordination, monitoring, and assessing instructional development projects. Each management function can be applied to the process of instructional development in order for the manager to achieve several…

The Satellite Technology Demonstration (STD), a project of the Federation of Rocky Mountain States, Inc. (FRMS), employed a project management model for its organizational structure. The organization and management system utilized by the STD was designed to accomplish a predetermined set of objectives with the highest quality possible within a…

The Total Performance System (TPS) concept, a conceptual tool to aid management of a wide variety of complex systems such as classrooms, courses, schools, and businesses is presented as a unit of analysis for systems approaches to educational and management problems. A description of the TPS concept defines the classroom as a processing system…

This book attempts to link academic theory and research on educational practices and organizational administration to classroom practices. Written within the framework of the social and behavioral sciences, it describes and critiques concepts, analytical tools, case material, and organizational theory and behavior from the public, business, and…