There has been a noticeable divide the past few years within the library world regarding electronic books. Many academic libraries have been purchasing or leasing web-based academic ebooks for years. Most public libraries on the other hand (thanks in large part to services such as OverDrive) have directed their attention toward downloadable…

We describe a unique co-curricular honor and integrity program at a large, research university's business school. We discuss the evolution of the program as well as the array of stakeholders who were involved in its early development and sustenance. We use an ethical culture template to highlight the formal and informal systems, and we discuss…

This document, part one of a two-part report, on the development of executive information systems was distributed to the California Educational Administrators participating in the "Executive Information Systems" Unit of Instruction as part of the instructional program of Operation PEP (Prepare Educational Planners). The framework…

This report includes a brief profile of the seminar and a series of comments by the participants. The profile reviews some of the major points that came up during the seminar: a summary of what is known or almost known about Management Information Systems (MIS); some of the core concepts which provide the basis for MIS research, development, and…

Purpose: The purpose of this research is to study the influence of five critical factors on service quality in the insurance sector. Having studied the influence of these critical factors, an attempt has been made to obtain a generic solution to enhance the quality of service by proposing a holistic framework of learning organization. As…

The institutional research that has been carried out continually on many campuses and the kind of educational accounting that is being demanded of higher education are not one and the same. Neither is accountability synonymous with management information systems. This paper attempts to clarify the differences among evaluation in higher education,…

Examines recent developments in field of systems theory that can improve library management practices by broadening perspective in which these problems may be approached. The concept of organizational life cycles is discussed and a paradigm for application of its principles is developed. An Rx decision chart is appended. (9 references) (EJS)

This paper focuses on the concerns associated with the use of systems analysis in higher education. One fear is that systems analysis will increase the need for centralized authority and highly structured activity, thus contributing to further alienation and dehumanization. A second objection pertains to the increased requirement for specifying…

Provides an overview of empowerment philosophies and practices in business and educational settings. Role changes for empowerment are discussed, and resistance factors regarding empowerment are described for each setting. (four references) (LRW)

A description of a one-semester course in applications from the management sciences is given. (MK)

Provides a review of the total quality management movement and process, and advocates applying it to higher education as a solution to current problems. Customer emphasis, continuous improvement, developing human resources, and using tools for process development are described; and examples from specific academic institutions are included.…