As new performance-management-related policies go from idea to implementation, policy makers and education leaders will be called upon to flesh-out what are still broad principles in many areas. This represents a significant inflection point for the teaching profession and the management of public school systems. Early decisions will determine…

Examines four aspects of administrative software systems implementation that college and university administrators need to understand to avoid implementation pitfalls. These include: (1) system complexity, (2) dangers of customization, (3) documentation, and (4) real costs. (DB)

Modern society is characterized by complexity, uncertainty and fuzziness, and people need to re-examine their strategies as well as their way of thinking as a whole in order to cope with the problems that emerge. This project attempts to reinforce syneducational transactions among people (students, parents, educators, policy makers) who are…

In response to a growing shift from management by activity to results-based management systems, the Association of Canadian Community Colleges (ACCC) undertook a study to identify issues, expected outcomes, and recommended approaches related to the implementation of a results-based system for the Canadian College Partnership Program (CCPP). Data…

This paper documents the development of a conceptual framework to ensure that the necessary steps are undertaken for effective policy implementation. These steps include the articulation of policy, the translation of policy into procedures, the operationalizing of those procedures into rules, and then both internal (formative) and external…

This second of two monographs dealing with comprehensive institutional planning is directed at institutional representatives involved in the planning process at two-year colleges. It contains (1) information on a step-by-step approach to developing and implementing a comprehensive planning process (chapters 1-3) and (2) a case study of planning…

This paper discusses the increasing interest in quality assurance in British education including its measurement and management through the introduction of a quality assurance system. The reasons and benefits of beginning a quality assurance system are discussed, and questions of what constitutes quality, whether it is quality in fact…

The Instructional Support System for Occupational Education (ISSOE) project, conducted in New York, focused on (1) review of individualized education systems, (2) selection of appropriate occupational clusters, and (3) development and field testing of a system and materials. A product of the Managing Student Progress series of the ISSOE program…

This packet contains the materials necessary for presentation of the tenth of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on policy/program implementation which is concerned with clarification of goals, task delineation, organizing,…