Decision making in most universities is taught within the conventional OR/MS (Operations Research/Management Science) paradigm. This paradigm is known to be "hard" since it is consisted of mathematical tools, and normally suitable for solving structured problems. In complex situations the conventional OR/MS paradigm proves to be…

The objective of a two-day Symposium on Systems Approach to Environmental Pollution of the Operations Research Society of America at the 137th Annual Meeting of the American Association for the Advancement of Science, December 27-28, 1970 in Chicago, Illinois, was not to raise the litany of a systems approach as the answer to all environmental…

The "blue collar blues" and the "white collar woes" are plaguing business and industry, and the alienation of the American work force is manifest. Organizations are rapidly realizing that they must change or die. Recent work in organizational development has established a causal relationship between managerial communication effectiveness and…

The purpose of this paper is to present a practical model for maintenance of organizational communication systems through the use of effective appraisal systems. The paper includes a detailed definition of organizational communication, an identification of the components of a communication appraisal system appropriate to such definition, a…

Reviews a variety of techniques for evaluating management in libraries. (JB)

Management Information Systems are a successful reality at a vast and increasing number of higher educational institutions. This paper examines the need for and justification of the existence of management information systems and explores the various uses of such systems at all types of higher education related organizations with emphasis on the…

In this book, the author attempts to aid those persons involved in finding ways to make school systems more efficient and productive through control systems. He begins by stating the problem and describing the services provided by Research and Evaluation (R&E) units. He discusses the various monitoring and reporting activities, work-flow…

This essay provides commentary on the place of mathematics in the study and practice of educational administration. The incidence of mathematical topics in the writing of the field is explored, and their isolation from each other and from the body of literature is pointed out. Possible areas of synthesis are sought from the traditional use of…

A method to calculate the need for academic staff per faculty, based on educational programs and numbers of students, is described which is based on quantitative relations between programs, student enrollment, and total budget. The model is described schematically and presented in a mathematical form adapted to computer processing. Its application…

This paper outlines several considerations relating to the preparation of information systems for educational managers. College and university managers must have clearly stated needs for planning and management information and the potential uses to which such information could be put. Information systems should be created to satisfy operational…

The Joint University Libraries (JUL) of Nashville, Tennessee have found that as they become increasingly complex they must make optimum use of their resources. In 1972, JUL initiated a planning effort, called Comprehensive Organizational/Operational Planning (CO/OP), designed to provide information for intelligent management decisions. Policy…

This packet contains the materials necessary for presentation of the ninth of ten modules which comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on performance auditing which evaluates activities and operational efficiency by reviewing finances, management…