Analyses of policy documents and interviews with three Norwegian politicians revealed differences in how school leaders were described, positioned and ascribed responsibility in Norwegian education policy between 1990 and 2017. While how politicians positioned school leaders changed substantially during the period, a stable trait was vague…

Interest in quality is well established within higher education. This paper will critically review the most commonly used definitions of quality: fitness for purpose and value for money. It will point out that these two definitions are important but they ignore the emancipatory power of higher education and the development needs of academics and…

This article discusses the effects of the datafication and digitalisation of education policy in the context of the Russian Federation. It taps into the policies and practices invented as a result of rising audit cultures and the scientisation and datafication of education governance. These processes turn sites of public examinations into sites of…

The AACSB accreditation process reflects basic quality principles, providing standards and a process for feedback for continuous improvement. However, implementation can lead to unintended negative consequences. The literature shows that while institutionalism and critical theory have been used as a theoretical base for evaluating accreditation,…

The Singapore Ministry of Education's Enhanced Performance Management System (EPMS) was instituted in 2005 as a system of professional accountability to enhance the standards and stakes of teacher professionalism in schools. This essay explores how the EPMS, with its underlying paradigm of performance management, functions as a "technology of…

At first, MBO was widely applied in management of enterprises. This paper organically makes some characteristics of MBO and college management together to talk about the feasibility of MBO in college management.

Swedish compulsory schools are the most autonomous in Europe regarding time allocation and time management. Still, the Swedish state decided to take this even further, when introducing an experiment that permits some compulsory schools to abandon the regulations of the national time schedule. The aim of this study is to explore and analyse the…

Tomorrow's workforce is seeking more than a paycheck; they want their work to meet their needs for affiliation, meaning, and self-development. Companies willing to meet these demands will capture the enormous profit potential of a workforce of fully engaged workers. This piece explores what engagement is, why it matters, and how human resource…

Describes the results of a two-year experiment with subordinates' evaluation of supervisors in a health sciences library, as well as the findings from a questionnaire survey of 101 health sciences library directors on this reverse evaluation. (Author/JD)

Critiques Annual Staff Reports, personnel evaluations in the British Civil Service. Considers the implications of management by objectives and staff evaluation practices in the National Health Service and universities for Civil Service evaluations. (SK)

Documentation presented concerns the planning, implementation, and evaluation that took place in the development of a club program in a public intermediate school in New York City. The club program provides activities during the lunchtime period that expand and/or enrich the school curriculum offerings. Club activities offered were a rap group and…

For most high school teachers, it appears that the work group they most closely identify with is the department (or the discipline). There are some common bonds: a common language, similar educational backgrounds, a common respect for the subject, and a shared world view shaped by the discipline itself which predisposes the members of the group to…

Five categories of common quality circles problems are identified to help firms anticipate difficulties and avert circle failures. These categories include encountered internal problems, encountered external problems, created internal problems, created external problems, and interface problems. Solutions are suggested. (CT)

The consumer of a service is of primary importance when defining groups most concerned with program impact. Program effectiveness for the consumer may be increased through the use of certain guiding principles based on the extension of existing quality assurance and program evaluation methodologies. (Author/RL)

Examines the ways in which emotion labor and burnout are interwoven with issues of societal and organizational norms, power, identity, resistance, and self-control in the context of the job of cruise ship activities director. Discusses theoretical and practical implications. (NH)