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Birnbrauer, Herman – Performance and Instruction, 1996
Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…
Descriptors: Administration, Case Studies, Employee Attitudes, Evaluation Methods
Hutchison, Cathleen Smith; And Others – Performance and Instruction, 1996
Contrasts the roles of performance technologists and other performance improvement specialists. Provides a matrix of strategies and tactics that performance technologists should be familiar with. Identifies regulations that can affect implementation of tactics, including EEO/affirmative action guidelines; employee safety and health laws,…
Descriptors: Federal Regulation, Improvement Programs, Labor Standards, Management by Objectives