Interest in quality is well established within higher education. This paper will critically review the most commonly used definitions of quality: fitness for purpose and value for money. It will point out that these two definitions are important but they ignore the emancipatory power of higher education and the development needs of academics and…

Against a backdrop of new public management (NPM) thinking and managerialism generally applied to universities in a range of countries, this study examines one of its manifestations--performance management for academics. Drawing on in-depth interviews with 40 academics at an Australian university, this article identifies six stances regularly…

Like many adult ESL instructors, the author has felt firsthand the challenges of creating community in short-term courses. Through his experience, he has noticed that in order to successfully build community in short-term ESL courses, teachers need to lay a foundation for social contracts and social covenants from the first day of the course and…

For a concise exposition of what management by objectives is and what it could mean for schools, with special reference to the principalship, this article is recommended reading. (Editor)

This book tells the story of how three disparate schools handle the many challenges of integrating technology into their classrooms. Teachers and administrators alike will share familiar feelings as they watch the professional learning communities progress toward the change that makes an enormous difference in how they teach and learn from each…