Discusses how technical communicators can measure performance, productivity, and quality goals. Discusses developing a daily management system of measures for technical communication, notes other possible measures, and discusses criteria and prediction. (SR)

This paper, for practitioners and researchers, is based on a computer search of the ERIC database and other references, and organizes and summarizes the literature on needs assessment in counseling, guidance, and personnel services. Following the brief introduction, a definition of terms used in the paper and a discussion of the purposes and…

Five articles focus on issues of accountability within the library profession. The topics discussed include the roles of library schools and associations in developing professional attitudes, performance measures for reference services, responsiveness of collection management to university needs, confidentiality of library records, and guidelines…

Some special problems associated with evaluating intelligent computer-assisted instruction (ICAI) programs are addressed. This paper intends to describe alternative approaches to the assessment and improvement of such applications and to provide examples of efforts undertaken and shortfalls. Issues discussed stem chiefly from the technical demands…

This memorandum discusses a number of recommendations proposed for changes in the Michigan Educational Assessment Program (MEAP). The Higher Level Assessment Study Group discussed ways to further MEAP testing goals: expand testing into additional subject areas, for every pupil, on a cyclical basis; set higher standards encouraging student…