In the push to bring data to bear on all of the important education issues of the day, one essential fact is often overlooked: Not all indicators are created equal. This book provides a comprehensive approach for understanding how statistical measures of achievement are developed, evaluated, and interpreted. Given the extent to which…

The authors report findings of a research study conducted at the Iowa State University Library. Data was gathered on the scanning of library materials by students working in the Interlibrary Loan (ILL) unit. The goals of the study were fourfold: (1) Develop measures of scanning productivity in ILL, (2) Determine if it is more productive to scan…

Reports results of materials availability surveys conducted in public library systems and discusses implications of the findings for validity, reliability, and usefulness of fill rates as measures of library performance. A second paper presents another view in defense of fill rates, and responses by both authors are also included. (MES)

Discusses the determinants of the quality of library services, the difficulties involved in attempting to measure quality, and the need for the profession to explore methods to improve library service quality. (CLB)

Measuring website success is critical not only to the web development process but also to demonstrate the value of library services to the institution. This article documents one library's approach to the measurement of website success. LibQUAL+[TM] results and strategic-planning documents indicated a need for a new type of measurement. The…

Presents an 83-item comprehensive annotated bibliography that provides general information on rating and ranking, an evaluation of "An Assessment of Research-Doctorate Programs in the United States," articles about individual guides, and individual ranking studies for specific disciplines. Items cited are primarily articles written since…

Libraries and information agencies depend heavily on statistics to describe their services, evaluate their activities, and measure their performance. In the data gathering on which statistical analysis depends, there are always assumptions and uncontrolled variables that interfere with the purity and objectivity of the data, and therefore…

The result of a pilot study funded by the Library Services and Construction Act (LSCA), this document is both a report of a test of adaptations of "Output Measures for Public Libraries" for the measurement of children's services in Wisconsin public libraries, and a manual for children's librarians to use for future data collection. The…

This group of documents presents material on collection development and a list of collection intensity indicators from the Research Libraries Group (RLG), as well as examples of collection assessment techniques from seven members of the Association of Research Libraries (ARL). ARL member documents cover the assessment of art periodical,…

Compares test formats that may be used to measure student achievement levels in library media skills, including strengths and weaknesses of test items, ability levels required to answer items, and possible modifications to items. Different testing methods are also discussed. (CLB)

Compares the existing library standards of the seven higher education regional accreditation commissions with performance measures identified through library literature and expert advice from the field. A model set of regional accreditation library standards that encompasses qualitative standards for accreditation purposes and suggested…

Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…

This essay is based on a close examination of 10 books published by Jack Gourman since 1967 that rank colleges, universities, and individual departments. A comparison of each with the others, an interview with Gourman, and reliable reference materials for accurate ranking information are included. Thirty-seven references are cited. (EJS)

As resources become more constrained in the library community, many organizations are finding that they need to have a better understanding of their costs. To this end, this article will present one approach to conducting a cost analysis (including questions to ask yourself, project team makeup, organizational support, and data organization). We…

This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1)…