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Megivern, Deborah M.; McMillen, J. Curtis; Proctor, Enola K.; Striley, Catherine L. W.; Cabassa, Leopoldo J.; Munson, Michelle R. – Social Work, 2007
For social work practitioners to engage fully in efforts designed to improve the quality of social services, they need to understand what is meant by quality of care, grapple with its complexity, and know how to identify and leverage the key factors most likely to influence it. This article introduces a conceptual model that articulates numerous…
Descriptors: Social Work, Caseworker Approach, Total Quality Management, Medical Care Evaluation

Csikai, Ellen L.; Sales, Esther – Social Work, 1998
Social work members of ethics committees (n=85) and their respective chairpersons (n=85) were surveyed concerning the emerging role for social workers on hospital ethics committees. Congruence between role expectation and role performance was evaluated within three major areas of social work participation: case consultation, policy, and education.…
Descriptors: Ethics, Hospitals, Medical Care Evaluation, Social Work

Rothman, Gene H. – Social Work, 1984
Reviewed the psychiatric and medical care of female veterans using 69 interviews at a veterans psychiatric facility. The data suggested that female veterans are satisfied with care in general but are less satisfied with certain gender-related components of care. Reviews the facility's responses to the findings and suggests changes. (JAC)
Descriptors: Females, Medical Care Evaluation, Needs Assessment, Participant Satisfaction

Berkman, Barbara – Social Work, 1996
Discusses links between advanced medical technology, increasing numbers of patients with multiple, chronic health problems, and social workers. Asserts hospitals--once the dominant organization in health care--must now become part of a primary care network of community-oriented delivery systems focused on chronic disease management. Discusses the…
Descriptors: Chronic Illness, Health, Health Services, Hospitals

Sansone, Paulette; Phillips, Michael – Social Work, 1995
Examines whether elderly individuals issuing advance directives for health care were more likely to have their wishes understood by designated surrogates than elderly folks who had not given such a directive. The mere completion of a directive did not guarantee the decision maker's awareness of the older person's wishes. (RJM)
Descriptors: Decision Making, Frail Elderly, Health Services, Individual Power

Rittner, Barbara; Kirk, Alan B. – Social Work, 1995
Presents survey data on low-income elderly people. Examined sociocultural and quality-of-life variables as they affected use of health care and transportation services. More than half of respondents did not receive medical care despite reporting multiple symptoms. Most participants relied upon public transportation to obtain health services. (RJM)
Descriptors: Frail Elderly, Health Behavior, Health Care Costs, Health Services