Provides a generalized overview of the problems that software buyers are likely to encounter and could overcome. Experiences of Online, Inc., in purchasing programs, using software documentation or manuals, and problems with software, provide examples. (EJS)

Discussion of the effects of copyright on microcomputer software highlights the nature of copyright and situations in which the copying of copyrighted software may be permitted. Rights that a purchaser should insist upon when contracting for computer equipment are noted, i.e., right to test hardware and software prior to purchase. (EJS)

Examines the advantages and disadvantages of shared multiterminal computer based instruction (CBI) systems, dedicated multiterminal CBI systems, and stand-alone CBI systems. A series of questions guide consumers in matching a system's capabilities with an organization's needs. (MER)