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Vedder, Richard G.; And Others – Information Technology and Libraries, 1989
Describes a project in which graduate students with knowledge engineering experience used five different microcomputer-based shells to build a prototype application of an expert system to assist library patrons with business reference questions. The strengths and weaknesses of each product are discussed and compared. (seven references) (CLB)
Descriptors: Business, Comparative Analysis, Computer Software, Evaluation Criteria