This chapter provides insights into the mid-level management leadership challenges, realities of their position, and the unique impact mid-level managers bring to campus organizational culture.

Supervision, as this author discovered, is about building relationships with groups and individuals, as well as implementing policies and practices to create clear expectations. These policies, practices, expectations, and relationships should give rise to a work environment that encourages creativity, learning, and personal growth. In this…

This chapter presents a series of supervision-related case studies of situations that midlevel managers might face. Individuals enrolled in a midlevel management professional development course recommended the topics selected for this chapter. Drawing upon her experience teaching the course, the author selected four case studies that individuals…

In 2009, leaders representing two professional associations in student affairs, the American College Personnel Association (ACPA-College Student Educators International) and the National Association of Student Personnel Administrators (NASPA-Student Affairs Administrators in Higher Education), came together in a joint task force to establish…

This chapter reflects on the simultaneous journeys of two women, one a lesbian and one an ally. One woman is a midlevel manager in student affairs while the other is the executive director of a national association.