Critical information literacy is a way of thinking and teaching that examines the social construction and political dimensions of libraries and information, problematizing information's production and use so that library users may think critically about such forces. Being an educational approach that acknowledges and emboldens learners' agency,…

This study explores the library equivalent of the "towels on deck chairs" phenomenon of students reserving library seats: the practice of leaving personal belongings unattended at a library study space for long periods of time, rendering the desk unavailable for use by others. It presents highly inefficient use of high value academic…

This study examines how academic librarians at the Complutense University (Spain) perceive project management techniques that are becoming increasingly popular in library and information centers due to the need to comply with their strategic planning and services. To reach this goal, a quantitative and qualitative methodology was applied and a…

Institutional repositories have been introduced as an innovative and alternative technology for scholarly communication and have received considerable attention from scholars across disciplines and around the globe. While some universities in Thailand have developed and implemented institutional repositories for nearly a decade, knowledge of the…

The academic library continues to formulate strategies for providing and sustaining a creative learning environment for knowledge creation. But little has been said about its role in skills building through micro employment that is enabling students to develop and integrate their academic, personal, and social skills sets. This study examines the…

As librarians increasingly support digital publication platforms, they must also understand the user experience of these tools. This case study assesses use of Scalar, a digital humanities publishing platform for media-rich projects, at the University of Illinois at Urbana-Champaign. Based on a survey, interviews, and content analysis, the study…

Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

Grinnell College participated in ACRL's [Association of College and Research Libraries] first cohort of Assessment in Action (AiA), undertaking a mixed-methods action research project to assess the effectiveness of librarian-led research literacy sessions in improving students' research skills. The quantitative data showed that the quality of…

This study explores the relationship between architecture and interior space on student engagement at a newly constructed academic library. Using an action, mixed-methods approach with a convenience sample, researchers evaluated 744 photographs, 125 behavioral observations, and six group interviews. Analysis revealed four key attributes of…

In late 2012, it appeared that the University Library, University of Saskatchewan would likely no longer be able to afford to subscribe to the entire American Chemical Society "Big Deal" of 36 journals. Difficult choices would need to be made regarding which titles to retain as individual subscriptions. In an effort to arrive at the most…

The purpose of this paper is to quantify, review, and analyze published research output of academic librarians from 21 higher education Institutions in Ireland. A mixed approach using an online survey questionnaire, supplemented by content analysis and extensive literature scoping were used for data collection. Factors inhibiting and predicting…

Demonstrating library impact on student success is critical for all academic libraries today. This article discusses how the library of a large online university serving non-traditional students evaluated how customized point-of-need learning objects (LOs) embedded in the learning management system impacted student learning. Using a comprehensive…

This article describes a qualitative mixed-method study of students' perceptions of place and space in an academic library. The approach is informed by Scott Bennett's model of library design, which posits a shift from a "book-centered" to a technology supported "learning centered" paradigm of library space. Two surveys…

With the migration from Docutek to Ares Course Reserves management system, the University of Denver's Penrose Course Reserves department reached out to faculty at the university through a mixed methods survey to determine their level of satisfaction. The Ares system, reserve-related improvements, and communication results are discussed. (Contains…

What began with a few libraries' early application of ethnographic methods to learn more about user behaviors and needs has grown to become a significant body of work done across many institutions using a broad range of methods. User-centered investigations are increasingly influential in discussions about the shape and future of the research…