"Human capital"--the value of a worker to his enterprise--has been around as a concept at least since the Industrial Revolution. The term "human capital management" (HCM) started to gain currency in the 1950s, but as a business phenomenon, HCM did not really take off until the 1990s. These days, HCM is on the human resources agenda of thousands of…

A model for strategic planning using a new definition of management by objectives (MBO) is outlined and illustrated in the context of college or university administration, including department-level planning. Routine objectives, personal objectives, team objectives, budget performance, problem-solving objectives, innovation objectives, and…

The current state of corporate education and the role played in it by U.S. colleges and universities are examined in this book, whose comprehensive framework brings both business and higher education into the process of upgrading and maintaining the skills of the American workforce. Attitudes, procedures, and policies that block increased…

These guidelines were developed to assist school administrators who have the responsibility of organizing a one- to three-day professional development program. The first section outlines the tasks involved in planning and implementing a workshop. The remaining sections cover the following: (1) developing and utilizing the workshop theme; (2)…

A brief description is provided of a successful peer tutoring model implemented by Portsmouth High School (New Hampshire) in which student tutors volunteer to work under the direct supervision of the special educator on reading, math, science, and pre-vocational skills. Peer tutor responsibilities on assisting students in reading are presented,…

Drawing on the authors' extensive experience at Stanford University as well as the work of others, this book offers the first systematic approach to fiscal and human resource planning at colleges and universities. It shows how decision models can and should become an integral part of the planning process. The uses and misuses of planning models in…

This guide is intended to give workforce investment boards (WIBs) a practical framework for overseeing the performance of one-stop career centers. The introduction presents background information on a proposed quality assurance framework and the guide's format and development. The first two sections explain the importance of quality assurance to…

This publication explores a general model for a comprehensive program comprising identification, recruitment, retention, and graduation of minority graduate students and includes examples of specific activities carried out by a variety of institutions in support of this model. The model and examples are based on a 1992 Council of Graduate Schools…

This report discusses the Malcolm Baldrige (MB) Education Criteria, the award process, and the experiences of one institution, San Juan College (New Mexico), that received an award at the state level. The Baldrige Criteria are based on 11 core values: (1) learning-centered education; (2) leadership; (3) continuous improvement and organizational…

Insights from a variety of research streams were synthesized to identify the key ingredients of a high-quality work environment in Canada's health care sector and ways of achieving high-quality workplaces in the sector. The following sets of interacting factors were considered: (1) the work environment and the human resource practices that shape…