"Human capital"--the value of a worker to his enterprise--has been around as a concept at least since the Industrial Revolution. The term "human capital management" (HCM) started to gain currency in the 1950s, but as a business phenomenon, HCM did not really take off until the 1990s. These days, HCM is on the human resources agenda of thousands of…

This examination of the organizational development model of change as it applies to management development within a complex organization of higher education includes some practical results from applying this model and insights into how to manage a public or private organization. (MBR)

The purpose of this paper is to propose the "management team"--in which the entire administrative staff influences policy making--as the means for administering Ohio's public schools. Included in the paper are a statement of the problem, underlying propositions, some general principles, recommendations for action, necessary commitments,…

Using an innovative bargaining model, a Chicago-area (Illinois) school district negotiated a teacher contract in under 30 days in an atmosphere of mutual trust. Central to sociologist Irving Goldaber's "win-win bargaining" model are (1) a schedule and a set of values agreed to by both parties and (2) a neutral facilitator. After adopting…

A conceptual model offering four perspectives on organizational life (structural, human resources, political, symbolic) is outlined, and it application to the formal organization of a newly-established urban higher education center is described. Use of the model was found to enhance analysis of problems and understanding of organizational…

This book is aimed at managers, chief executives, personnel directors, and all those who want to know what action learning can do for their organizations. Part 1 (Chapters 1-3) provides a general introduction to action learning. It describes the underlying theory and principles of action learning and the benefits that organizations can expect to…

A group of school districts in Western Oregon has developed a goal-based improvement model that provides teachers and administrators with a common information base. (Author)

To increase student achievement, a Massachusetts school district used Appreciative Inquiry, a strengths-based approach to problem solving for strategic planning. The process asks: What does this organization do well, and what is our vision for the future. Cites activities that helped schools reach goals set in the process. (MLF)

A study was conducted to determine the important components of a comprehensive staff development program. To guide the investigation, a paradigm was constructed which identified the content areas of staff development as personal/professional, program/instructional, and organizational development; and which specified a statement of purpose or…

To design a school where all children succeed means creating a place that puts learning, rather than competition, at the heart of the process. This book does not propose Total Quality Management (TQM) as the cure for improving performance of U.S. schools, but rather argues that schools as a place and name should be replaced with the term…

Attempts to implement W. Edwards Deming's Total Quality Management (TQM) principles in education and transform school systems into world-class, quality learning environments have proved somewhat disappointing. This book asserts that educators need a way to translate the ideas about corporate quality for adaptation and use in schools. The…

The changes required by many school reform policies address problems that are extremely difficult to clarify, with organizational and environmental factors densely intertwined. Accordingly, this document begins by identifying the "four C's" that must be taken into account if any strategy for school improvement is to succeed: complexity,…

This paper defines problems of school officials in dealing with the new information society, and suggests a planning framework applicable to the design of school and district microcomputer systems. Educators' problems in addressing the demands and opportunities of the emergent information society include inadequate comprehension of a major shift…

Recent experiences of manufacturing and commercial service industries provide insights to college facilities managers for combining downsizing with quality improvement. The Service Excellence Model emphasizes creation of shared responsibility, focus on core service processes, empowerment of cross-functional process-improvement teams, performance…

Based on the expertise generated by years of work in minority engineering program development, this handbook consolidates the experiences of program directors, industry sponsors, and school system collaborators. Its purpose is to provide quidelines for setting up a comprehensive precollege engineering program. Discussions include: (1) history; (2)…