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Hayton, Geoff; And Others – 1989
This document contains the written outcomes from a 1988 project designed to result in the development and integration of instruction on quality into existing Australia's technical and further education (TAFE) courses. The document is intended for TAFE senior staff, staff developers, teaching staff, and curriculum developers; and senior management…
Descriptors: Continuing Education, Course Content, Curriculum Development, Curriculum Guides
Mitchell, Stephen M. – 1997
This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…
Descriptors: Case Studies, Change Agents, Change Strategies, Delivery Systems
