Engineers and research scientists at Statoil's Research Center in Trondheim, Norway were interviewed to determine information-seeking patterns. Eight characteristics were identified: surveying, chaining, monitoring, browsing, distinguishing, filtering, extracting, and ending. The results showed that although there were differences in the features…

Outlines a behavioral approach to information retrieval system design based on the derivation of a behavioral model of the information-seeking patterns of academic social scientists. The extent to which identified information-seeking characteristics are supported by existing systems is considered, and requirements for implementing these features…