Quality standards are widely discussed and requested in particular in knowledge-intensive domains, such as the service industry and in particular education. However, no quality standard for this domain has gained a wide adoption or common acceptance yet. This paper shows a classification of quality standards. The classification supports decision…

Countries of Central and Eastern Europe already developing model standards in the framework of restructuring their education systems have been chosen to develop model standards for other countries. To compare the standards being developed in these countries, a system of indicators must be developed. The most important indicators are as follows:…