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ProQuest LLC

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Hwang, Woosang

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South Korea

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The Drivers of ERP Implementation and Its Impact on Organizational Capabilities and Performance and Customer Value

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Hwang, Woosang – ProQuest LLC, 2011

In a constantly changing global business environment, firms have no other choice but to continually expand their capabilities and sharpen their competitive edge. Toward this goal, an increasing number of organizations are turning to Enterprise Resource Planning (ERP) systems. An ERP system utilizes various kinds of information processing…

Descriptors: Foreign Countries, Organizational Effectiveness, Business Administration, Information Processing