The consumer of a service is of primary importance when defining groups most concerned with program impact. Program effectiveness for the consumer may be increased through the use of certain guiding principles based on the extension of existing quality assurance and program evaluation methodologies. (Author/RL)

Describes a four-stage model for teacher career advancement in the institution whose present structure does not provide promotion for classroom excellence. (KS)

Two questions are answered in regard to the Andragogical Management-by-Objectives (AMBO) model in adult education within industry that focuses on the individual and is process-centered. The first question introduces and presents a justification for AMBO. Its philosophical foundations are described, and supporting learning theory arising from the…

There are not enough incompetent teachers around to warrant building evaluation systems solely to get rid of them. To be effective in terms of increasing student learning, teacher evaluation programs should focus on helping competent teachers become better. The individualized performance objective or job target approach can do this. (SJL)

A systematic approach to the management of higher education institutions is described. The methodology combines administration by objectives (ABO), a management technique that helps academic administrators structure decisions in a systematic manner, with goal programming (GP), a decision-science tool that is ideally suited to the analysis of…

The trend toward accountability has focused attention on the evaluation of the performance of the faculty. The evaluation process and an analysis of the policies that guide these processes are discussed. Ten guidelines for the review of evaluation policies are provided. (MLW)

This paper focuses on the challenge raised by the acquired immunodeficiency syndrome (AIDS) epidemic regarding the need to improve the effectiveness of health communication or education campaigns. The paper discusses the behaviors underlying health information processing and particularly what is called the "knowledge but not behavior-change…

The evolution of the "planning process" from the 1940s to the present is considered, especially as it relates to higher education. It was hypothesized that institutional planning has experienced historical evolution: new planning innovations over the years have added to the existing institutional planning knowledge base. A literature…