This case study focuses on modeling and analyzing the practices concerning the staffing of the immigration agency at the Island of Tropical Paradise International Airport, which is responsible for processing arriving passengers into the country. Students are challenged to model the status quo of immigration employee scheduling and analyze various…

This article presents an example of the ways in which many large districts are working to dispel long-held myths about inefficient and unresponsive operations, particularly in operational areas, such as transportation, purchasing, food services, and information technology (IT). Determined to improve both academically and operationally, leaders in…

The authors' team has been working with virtual worlds since 2006, deploying them in diverse contexts including secondary schools, special schools, vocational education and training, higher education and the community sector. Here the authors outline their operational experience of the complex web of interrelated factors involved in running…

Forces of demand and supply are changing the dynamics of the higher education market. Transformation of institutions of higher learning into competitive enterprise is underway. Higher education institutions are seemingly under intense pressure to create value and focus their efforts and scarce funds on activities that drive up value for their…

European cooperation is a relevant subject that contributes to building a competitive network of high education institutions. A case of teacher mobility on behalf of the Erasmus programme is presented: it considers some Operations Research topics and the development of the Lego on My Decision module. The module considers eight lecture hours in…

The Philosophical Influence Model presented in this paper is suggested as helping to understand the varying, and often dichotomous, philosophical influences on the operation of a modern outdoor education organisation. The model is not held to be definitive or conclusive but rather it serves to set the scene for a discussion on changes within the…

This final article in a series on identification of cost/benefits data, formulation of models, and data collection discusses use of cost/benefits analysis results. The following issues are addressed: how to be prepared for study objections; how to increase understanding of your study; and viewing cost/benefit analysis as an iterative activity.…

The Commission initiated a funding to review national funding models for higher education led by the National Center for Higher Education Management Systems (NCHEMS). Each institution contributed to the cost of the study and participated in the effort. NCHEMS' key recommendation is to move the funding discussions for higher education away from a…

The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…

A study was conducted to develop a comprehensive program costing model for vocational education. This model produced a comparison between the cost of operating a given vocational program and the average aggregate cost of operating all basic education programs. The model is applicable for both the secondary and postsecondary level programs and can…

Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…

This text provides educational administrators with a working knowledge of the problem-solving techniques of PERT (planning, evaluation, and review technique), Linear Programming, Queueing Theory, and Simulation. The text includes an introduction to decision-making and operations research, four chapters consisting of indepth explanations of each…

Operational gaming techniques that are permeating the architectural profession are used to: elicit user needs, represent architectural realities in the classroom, understand the rationale behind complex design decisions, and model decision environments at many levels with coarse or refined data. (MLW)

This presentation outlines, in operational terms, the components and products of a longitudinal evaluation model for teacher education programs, and discusses an approach to program evaluation that embodies activities within three taxonomical phases referred to as formative, summative, and confirmative evaluation. When applied to competency-based…