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Oplinger, James; Lande, Micah; Jordan, Shawn; Camarena, Leonor – American Journal of Engineering Education, 2016
This study examines the emergence of leadership characteristics within a new organizational community of individuals: the Maker community. The Maker community is a group of individuals that classify themselves as "Makers" and have become innovators and entrepreneurs through the creation of technological gadgets, artistic projects, and…
Descriptors: Administrator Characteristics, Organizational Culture, Innovation, Critical Incidents Method
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Tilley, Elizabeth – New Review of Academic Librarianship, 2013
An academic library that focuses on delivering a personalized service is examined within the context of the boutique library model. It is suggested that a critical success factor in adopting a personalized, boutique-style service is acquiring knowledge and insight of our users. This, together with appropriate evaluation, will assist with providing…
Descriptors: Academic Libraries, Success, Library Services, User Needs (Information)