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An Analysis of Collaborative Problem-Solving Mechanisms in Sponsored Projects: Applying the 5-Day Sprint Model
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Raubenolt, Amy – Journal of Research Administration, 2016
In May 2016, the office of Finance and Sponsored Projects at The Research Institute at Nationwide Children's Hospital conducted a 5-day design sprint session to re-evaluate and redesign a flawed final reporting process within the department. The department sprint was modeled after the design sprint sessions that occur routinely in software…
Descriptors: Problem Solving, Hospitals, Cooperation, Research Reports
State Child Care Regulatory, Monitoring and Evaluation Systems as a Means for Ensuring Quality Child Development Programs.
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Fiene, Richard – 1986
The development of a checklist for use in monitoring and evaluating the quality of child care services, and the implications of use of the checklist by day care providers, are discussed. Several research studies that used the indicator checklist model have attempted to determine whether compliance with state child care regulations has a positive…
Descriptors: Check Lists, Compliance (Legal), Costs, Day Care
National Child Care Regulatory, Monitoring and Evaluation Systems Model.
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Fiene, Richard – 1986
The relation between compliance with child care regulations and the quality of day care programs is discussed, and predictors of child care compliance are identified. Substantial compliance (90-97 percent, but not a full 100 percent compliance with state day care regulations) positively affects children. Low compliance (below 85 percent…
Descriptors: Check Lists, Compliance (Legal), Day Care, Early Childhood Education
Toward a TQM Paradigm: Using SERVQUAL to Measure Library Service Quality.
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Coleman, Vicki; And Others – College & Research Libraries, 1997
Texas A&M University's Evans Library conducted a survey (SERVQUAL) to measure service quality in terms of tangibles (appearance of facilities, equipment, personnel, and communication materials), reliability, responsiveness, assurance, and empathy. Discrepancies between expectations and perceptions were found in reliability, responsiveness,…
Descriptors: Academic Libraries, Expectation, Higher Education, Institutional Evaluation
Business Process Redesign for Higher Education.
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Dougherty, Jennifer Dowling; And Others – 1994
Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…
Descriptors: Business Administration, Change Strategies, College Administration, Costs
Emblems of Quality in Higher Education. Developing and Sustaining High-Quality Programs.
Haworth, Jennifer Grant; Conrad, Clifton F. – 1997
This book proposes an "engagement" theory of program quality to evaluate and improve higher education programs at all degree levels. Based on interviews with 781 participants in a national study of Masters degree programs, it focuses on the interactive roles of students, faculty, and administrators in developing high-quality programs…
Descriptors: Administrator Role, Classroom Environment, College Outcomes Assessment, Curriculum Evaluation