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Direct linkHill, Duncan L. – College and University, 2010
Focusing on the current timetabling process at the University of Toronto Mississauga (UTM), I apply David Wesson's theoretical framework in order to understand (1) how increasing enrollment interacts with a decentralized timetabling process to limit the flexibility of course schedules and (2) the resultant impact on educational quality. I then…
Descriptors: Educational Quality, Leadership Styles, Scheduling, Organizational Change
Fifolt, Matthew – College and University, 2010
Institutions of higher education, like other large organizations, can have complex and complicated administrative structures. Nowhere is this more true than in the area of student services. Internal systems and processes that have become almost second nature to the individuals who staff administrative units can seem confusing and frustrating to…
Descriptors: Focus Groups, Student Personnel Services, Student Personnel Workers, Models
