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Greene, John O.; Sparks, Glenn G. – Communication Quarterly, 1983
Tested an expectations-based model of the cognitive processes leading to communication apprehension. Found that expectations are a significant predictor of communication apprehension as measured by self-reports. Also important were communicative goals and the interaction of expected outcome and goal importance. (PD)
Descriptors: Behavior Patterns, Cognitive Processes, College Students, Communication Apprehension