Discusses problems facing naive users of interactive information systems (IIS) that have been identified through classroom research. Impediments to successful use of IIS are students' inability to make use of non-text-based information sources and difficulty choosing appropriate search strategies. Mental models developed by users may provide clues…

Explores issues surrounding the development of Internet services for children in public libraries; discusses literature and literacy issues in relation to information and communication technology; and describes a Web site, developed in the United Kingdom, based on "Treasure Island," that could serve as a model for integrating technology…

In response to technological advances, future libraries will blend new technologies with traditional information resources by partitioning collections into various formats including print, nonprint, electronic, computerized, media, and video. In effect the library will be "freezing" portions of collections in their most appropriate formats based…

Questions the wisdom of permitting visions of the electronic library to drive budgets and strategic planning. Social and economic realities limiting user access to information, new roles for librarians, and models that guide management of information resources and services by real librarians for real users are discussed. A proposed action agenda…