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Ozer, Muammer – Journal of Applied Psychology, 2011
Addressing numerous calls for future research on understanding the theoretical mechanisms that explain the relationship between organizational citizenship behaviors (OCBs) and job performance, this study focused on how an employee's relationships with coworkers mediate the relationship between his or her OCBs and his or her job performance. It…
Descriptors: Citizenship, Job Performance, Behavior, Job Skills
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Lambert, Lisa Schurer – Journal of Applied Psychology, 2011
The reciprocal exchange of employees' work for pay that is central to employment relationships is viewed here through the lens of the psychological contract. A psychological contract involves promised inducements, promised contributions, delivered inducements, and delivered contributions: How an employee cognitively integrates these 4 elements is…
Descriptors: Employer Employee Relationship, Psychology, Employees, Social Exchange Theory