Describes ways training is linked to levels of organizational efforts, results, and impact; an allocation of functions to organizational personnel; cases-in-point concerning responsibilities; tools used by organizational personnel; and a training requirements identification and development cycle. Relationship of this Organizational Elements Model…

Describes a three-phased needs assessment approach used to identify lending skills and knowledge for loan officers at Wells Fargo Bank. Beginning at the corporate level and ending with job-relevant assessment of individual employee skills, the program used diagnostic tests with a computer-based system for scoring and reporting results…