Addresses training in the context of organizing and implementing a Total Quality Management (TQM) initiative. The customer service implications and relevant training or skill implications for the following phases are described: (1) exploration and commitment; (2) organizing for quality; (3) start up; and (4) expansion and integration. (Contains 18…

Applies the ideas of Peter Senge's "The Fifth Discipline; The Art and Practice of the Learning Organization" to leadership in academic libraries in transformation. Systems thinking, personal mastery, mental models, building shared vision, and team learning are discussed; and current limitations of organizations are identified. (EAM)

Discussion of the decline in the purchasing power of academic libraries' acquisitions budgets focuses on why and how the acquisitions budget should be integrated into the broader library and institutional budgeting and planning process to help manage the costs of scholarly communication. Highlights include collection development and remodeling the…

Discusses collection development in research libraries and presents a model for organizing collection management that combines functional and team-based design principles. Traditional and new organization designs of university libraries are described, and collection development and management is defined in terms of reference and technical…

Examines the possible impacts and implications of female leadership on the library profession. Demographics, differences between men and women as leaders, characteristics of effective leadership, and changing models of organizations are discussed. (Contains 36 references.) (EAM)

Discusses changes in collection development in academic libraries and in the jobs of subject specialists, or bibliographers, responsible for selecting materials. Examines new definitions and job descriptions, suggests ideas for training and mentoring, and proposes models for developing expectations and mechanisms for evaluating the work of…

Discusses library support services at Deakin University (Australia) and describes a model for aligning the library liaison program with the strategic initiative to attract and retain doctoral students. Highlights include the needs of off-campus research students; information literacy in the electronic age; electronic resources; and competencies…

Presents the Brown University Library experiences in purchasing electronic services to serve as a model for issues of budgeting for electronic materials in academic libraries. Topics include politics of budgeting; education of users; availability issues; access issues; consortia issues; ownership issues; tracking electronic product prices; and…

Discusses the need to develop new models for collection development in academic libraries, based on experiences at the University of Arizona. Highlights include changes in the organizational chart; focusing on users' information goals and needs; integrative services; shared resources; interlibrary loans; digital technology; and funding. (LRW)

Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered.…

The 16 articles in this issue focus on planning for future trends in public library administration. Topics discussed include leadership qualities; administrator education; collective bargaining; funding and budgeting; governance; user fees; collection management; community involvement and support; special population groups; services to educational…