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Direct linkHillon, Yue Cai; Boje, David M. – Learning Organization, 2017
Purpose: Calls for dialectical learning process model development in learning organizations have largely gone unheeded, thereby limiting conceptual understanding and application in the field. This paper aims to unify learning organization theory with a new understanding of Hegelian dialectics to trace the development of the storytelling learning…
Descriptors: Organizational Culture, Story Telling, Case Studies, Research Universities
Barkur, Gopalakrishna; Varambally, K. V. M.; Rodrigues, Lewlyn L. R. – Learning Organization, 2007
Purpose: The purpose of this research is to study the influence of five critical factors on service quality in the insurance sector. Having studied the influence of these critical factors, an attempt has been made to obtain a generic solution to enhance the quality of service by proposing a holistic framework of learning organization. As…
Descriptors: Insurance, Industry, Knowledge Management, Management Systems
Small, Adrian; Sice, Petia; Venus, Tony – Learning Organization, 2008
Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…
Descriptors: Systems Approach, Information Systems, Methods, Manufacturing
