Adult degree programs have been seen as a win-win solution for private colleges and adult learners, but their innovative and often-entrepreneurial postures are not a natural fit with governance structures in more traditional institutions. Through narrative and illustrative vignettes, this chapter presents an overview of efforts employed by some…

Colleges can and should do much to improve the management of financial aid offices in a time of reduced funds. Exemplary programs provide a framework for improvement, consisting of two key elements: assessment of office management needs based on the overall campus structural development and good basic management procedures. (Author/MSE)