The goal of problem-solving education should be to develop tools for thinking that will constitute a shell or framework of action procedures that can be applied on an ever-changing database. These tools come in the form of heuristics that can be modified and adapted to new situations. (Author/MLW)

Attempts to determine the skills that make people good problem solvers and some of the methods that have been developed to teach these skills are reviewed. Methods used by educators and psychologists to define, describe, or analyze problems and problem solving determine the method used to teach problem-solving skills. (Author/MLW)