Describes the Cost and Training Effectiveness Analysis (CTEA), a model adapted from military training development that facilitates the systematic definition and evaluation of alternative training approaches. The relationship of CTEA to front-end analysis is discussed and the four phases of CTEA, which lead to selecting the best training solution,…

Presents a fundamental model for designing an evaluation process for the effectiveness of training. Topics include training as a process rather than a program; monitoring effectiveness prior to, during, and after the training event, including feedback; and evaluating cost effectiveness. (LRW)

This report presents the results of a demonstration of the cost effectiveness of supervisory and management development training, and it outlines a model that will permit practitioners to conduct a definitive analysis of the financial value of training. The purpose of the study was to predict potential Return on Investment (ROI) and measure the…

This final article in a series on identification of cost/benefits data, formulation of models, and data collection discusses use of cost/benefits analysis results. The following issues are addressed: how to be prepared for study objections; how to increase understanding of your study; and viewing cost/benefit analysis as an iterative activity.…

Examines definitions and goals of the field of performance technology. Topics discussed include a model for visualizing performance technology; needs assessment; front-end analysis; the design and development of relevant and cost-effective training/educational interventions; testing; implementation; evaluation; and job aids. (LRW)

Presents case study on personal computer teleconferencing to compare its cost effectiveness with that of on-site training. A model is described that uses a checklist for decision making in three areas: (1) initial considerations, (2) planning considerations, i.e., design elements, and (3) technical considerations, i.e., review and selection…