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Tilaro, Angie; Rossett, Allison – Performance and Instruction, 1993
Explains how to create job aids that employees will be motivated to use, based on a review of pertinent literature and interviews with professionals. Topics addressed include linking motivation with job aids; Keller's ARCS (Attention, Relevance, Confidence, Satisfaction) model of motivation; and design strategies for job aids based on Keller's…
Descriptors: Check Lists, Design Requirements, Interviews, Job Performance
Freeman, Ardis; Clark, Richard E. – Performance and Instruction, 1985
Briefly discusses current views of the way anxiety decreases students' learning from instructional software and describes ways software designers might compensate for the learning problems of anxious students. (MBR)
Descriptors: Academic Achievement, Courseware, Design Requirements, Instructional Design